• Please arrive and check in 30 minutes prior to your scheduled tour.
• A complete tour may last up to three hours.
• Please be prepared to walk indoors, outdoors, and navigate steps while on the tour.
• You will be asked to remove your shoes upon entering each home on the tour. A bag will be provided to carry your shoes in.
• Please wear an appropriate style of shoe that can be easily removed.
• Photos and videos of the homes are NOT permitted while on the tour. This includes photos and videos using cell phones.
• No children are allowed – Tour participants must be 12 years or older to go on the tour.
• In the case of inclement weather or a missed bus, refunds will not be issued. We will do our best to get you on the next available bus, but there is no guarantee you will be rescheduled.
• In the case of inclement weather, tour schedules may be adjusted. You will be notified via the phone number provided during ticket ordering.
• If the tour is cancelled due to bad weather, donations are non-refundable. Your donation is tax deductible and non-refundable.